Q. How Do You Complain to Virgin Atlantic?
How Do You Complain to Virgin Atlantic?
Virgin Atlantic provides great customer service to their customers, but sometimes you face issues with good airlines also. Suppose you have booked your flight very early with the airline, but due to boarding, the airline canceled your flight without prior notice. Now you are pissed and want to know a way to Complain to Virgin Atlantic for compensation. Read the below article to find the ways of making a complaint.
You can make a complaint through various methods-
Through Complaint form-
The best way to file a complaint to the airline is to do it by yourself by visiting the website.
Visit the official website and search for the contact us tab on the homepage
Find the contact form option on the next page
Select the given option of complaint and feedback.
Answer some general questions like have you traveled with the airline etc., and you will be redirected to the complaint form.
Now fill out the details in the form - about you-name, address, phone number, etc
Now write flight details- your booking number, departure date, flight number, etc.
You have to describe your experience in the feedback box also, attach supporting documents and submit your complaint.
Through phone calls-
You can find the customer service number on the official website.
Dial Virgin Atlantic customer service phone number available on the website www. virginatlantic.com
Choose your preferred language
Follow the IVR instruction
Press 1 to baggage claim
Press 2 to connect with the agent
Explain your bad experience to the customer service executive and ask him to complete the process
Provide the relevant details
After completion, you will receive a mail from the airline
Conclusion-
You can also reach the airline through their social media platform and tell about your experience there.