Like any website that may not be working, it can be difficult to know exactly what the problem is; There may be a number of issues with the site, your internet connection, or the device you are trying to connect with. Fix your YouTube not working problem by trying each of the troubleshooting tips below until you discover the problem.

Ways to troubleshoot when YouTube isn’t working

1: Check if you have a reliable internet connection - YouTube is an online video streaming service and therefore requires an active internet connection. Having a fluctuating internet / WiFi connection or a lower bandwidth connection (i.e. 2G) can cause videos to be buffered and unable to run properly.

Checking the device configuration to make sure it is properly connected to a network is a proven way to solve this problem.

2: Close the site/application and restart it again: Sometimes the application or the site may behave erratically due to crashes. The most common solution for this is to force close the app if you are using a mobile device or tablet and reopen it. For desktop and laptop computers, closing the website and reopening it can fix the problem for most users.

3: Check if app memory is full - Mobile devices use cache to locally store data for an app during its runtime. This is not a very large amount, but it can hinder its normal function if it fills up.

• To clear the YouTube cache on an Android device, the following steps can be followed.
• Open settings> Apps & notifications> Go to all apps and open YouTube> Touch storage> Touch clear cache.
• It should be noted that this method of clearing the cache is not available on iOS devices and to clear the cache, it will be necessary to uninstall the application.

4: Check if YouTube is down: With the advancement of telecommunication services and the development of a new generation of services every year, online services are quite reliable. However, often, due to some error on the servers, they crash. If that’s the case, then the only way left is to wait until the servers resume their services.